Effective Date: July 21, 2026
Last Updated: July 21, 2026

6.1 Operator Information

Website Name: Grithorn

Legal Entity: Modvois LLC

Business Address:

789 Sherman St, Unit 280
Denver, CO 80203
United States

Website: chalzfashion.com

Customer Support Email: Support@chalzfashion.com

6.2 Commercial Activity

Grithorn operates an online platform for digital gaming products and electronically fulfilled services.

The website may offer:

  • Game activation keys;
  • CDKs;
  • Digital vouchers;
  • Platform credits;
  • Direct game top-ups;
  • Virtual currencies;
  • In-game items or credits;
  • Digital memberships;
  • Downloadable content; and
  • Related electronic gaming products.

No physical merchandise is supplied unless the relevant product page clearly states otherwise.

6.3 Fulfillment Model

Orders may be completed using:

  • Electronic code delivery;
  • Account-page delivery;
  • Email delivery;
  • Direct player-account credit;
  • UID or player-ID fulfillment;
  • Secure links;
  • Supplier fulfillment platforms; or
  • Other electronic methods described before payment.

Grithorn may use third-party suppliers and technical service providers to complete orders.

6.4 Customer-Facing Transparency

Material product information should be presented before checkout, including where applicable:

  • Product identity;
  • Game;
  • Platform;
  • Region;
  • Edition;
  • Server;
  • Denomination;
  • Quantity;
  • Activation requirements;
  • Delivery method;
  • Processing estimate;
  • Important exclusions; and
  • Refund limitations.

Customers are responsible for reviewing these details before payment.

6.5 Digital Product Sourcing

Grithorn seeks to obtain products and fulfillment services through lawful commercial sources.

Sources may include:

  • Digital distributors;
  • Wholesalers;
  • Game-service providers;
  • Fulfillment platforms;
  • Publisher-supported channels;
  • Promotional supply channels; and
  • Other legitimate commercial suppliers.

Relevant sourcing, invoice, transaction, and fulfillment records may be retained for supplier management, customer support, payment review, rights-holder inquiries, and compliance purposes.

6.6 Brand and Publisher Status

Grithorn operates independently unless a specific commercial relationship is expressly disclosed.

The appearance of a game title, publisher name, console brand, logo, character, or product image does not by itself mean that Grithorn is:

  • The publisher;
  • The developer;
  • The platform operator;
  • An exclusive distributor;
  • An authorized representative; or
  • An endorsed partner.

Third-party trademarks and intellectual property remain owned by their respective rights holders.

6.7 Intellectual Property Complaints

A rights holder or authorized representative may report a suspected infringement by emailing:

Support@chalzfashion.com

A notice should include:

  • Identification of the protected right;
  • The product or content at issue;
  • Evidence of ownership or authorization;
  • The location of the disputed material;
  • Contact information; and
  • A good-faith description of the concern.

Grithorn may temporarily restrict or remove disputed content while reviewing a credible complaint.

6.8 Payment Processing

Payment methods are presented at checkout.

Independent payment service providers may perform:

  • Authorization;
  • Settlement;
  • Address checks;
  • Device analysis;
  • Fraud scoring;
  • Identity verification;
  • Transaction monitoring; and
  • Payment-dispute management.

Grithorn does not normally retain complete payment card numbers.

6.9 Transaction Monitoring

Digital products can be transferred rapidly and may be attractive targets for payment fraud.

Grithorn may review transactions for indicators such as:

  • Stolen payment instruments;
  • Identity misuse;
  • Account takeover;
  • Automated purchasing;
  • Unusual order velocity;
  • Promotion abuse;
  • False refund requests;
  • Unauthorized resale;
  • Chargeback abuse; and
  • Attempts to evade geographic restrictions.

An order may be held, cancelled, limited, or refunded where material concerns cannot be resolved.

6.10 Prohibited Financial Activity

The website must not be used to:

  • Process criminal proceeds;
  • Test unauthorized payment credentials;
  • Conceal the true purchaser;
  • Facilitate fraud;
  • Evade sanctions;
  • Purchase for unidentified third parties;
  • Exploit payment-system errors; or
  • Conduct another unlawful transaction.

Information may be shared with financial institutions, payment providers, or authorities where legally permitted or required.

6.11 Sanctions and Geographic Controls

Grithorn may refuse or restrict service where a transaction involves:

  • A sanctioned person;
  • A sanctioned entity;
  • A restricted territory;
  • An unsupported payment source;
  • A prohibited product region;
  • Export or trade limitations; or
  • Other legal or compliance risks.

Customers must not use false information, location-masking methods, or intermediaries to avoid applicable restrictions.

6.12 Consumer-Fairness Standards

Grithorn aims to communicate material terms before purchase and to avoid:

  • Misleading product identity;
  • Hidden recurring charges;
  • Unsupported authenticity claims;
  • Undisclosed regional restrictions;
  • Materially inaccurate delivery claims;
  • Unauthorized payment activity; and
  • Unclear refund exclusions.

A customer complaint involving non-delivery, invalid products, duplicate payment, or incorrect fulfillment should be reviewed using available transaction evidence.

6.13 Recurring Billing Controls

A purchase will not renew automatically unless recurring billing is clearly disclosed before payment.

Where a recurring product is offered, the checkout process should identify:

  • The price;
  • Billing interval;
  • Renewal conditions;
  • Trial terms;
  • Cancellation method; and
  • Material limitations.

A one-time prepaid membership code does not itself create a recurring charge from Grithorn.

6.14 Privacy and Data Handling

Personal information may be processed for:

  • Website operation;
  • Order fulfillment;
  • Payment processing;
  • Fraud prevention;
  • Customer support;
  • Analytics;
  • Marketing where permitted;
  • Accounting;
  • Security; and
  • Legal compliance.

Detailed information is provided in the Privacy Policy.

6.15 Marketing Standards

Promotional communications should:

  • Accurately identify Grithorn or the responsible sender;
  • Use non-deceptive subject lines;
  • Contain appropriate business identification;
  • Provide an unsubscribe method;
  • Respect valid opt-out requests; and
  • Remain distinguishable from essential transaction communications.

6.16 Recordkeeping

Grithorn may retain business records relating to:

  • Orders;
  • Payments;
  • Supplier purchases;
  • Digital delivery;
  • Top-up fulfillment;
  • Refunds;
  • Chargebacks;
  • Customer support;
  • Fraud investigations;
  • Intellectual property complaints; and
  • Legal compliance.

Records are retained only for legitimate operational, accounting, security, or legal purposes.

6.17 Customer Complaints

Complaints may be sent to:

Support@chalzfashion.com

Customers should include:

  • Name;
  • Order number;
  • Purchase email;
  • Description of the issue;
  • Relevant screenshots;
  • Previous correspondence; and
  • Requested resolution.

Grithorn may request further information to investigate the complaint.

6.18 Address Notice

The listed business address is provided for business identification and correspondence.

It is not represented as:

  • A retail gaming shop;
  • A customer walk-in center;
  • A physical fulfillment warehouse;
  • A product collection point; or
  • A return location for digital products.

Customer support is primarily provided electronically.

6.19 Applicable Framework

Grithorn is operated by a United States limited liability company using a business address in Colorado.

Its contractual policies are generally governed by Colorado law and applicable United States federal law, subject to mandatory rights that may apply to customers in other jurisdictions.

6.20 Policy Relationship

The Terms of Service, Privacy Policy, Shipping Policy, Refund and Returns Policy, product-page conditions, and checkout disclosures should be read together.

Product-specific terms may supplement the general policies.

Mandatory legal requirements take priority where they cannot be contractually excluded.

6.21 Business Contact

Modvois LLC

789 Sherman St, Unit 280
Denver, CO 80203
United States

Website: chalzfashion.com
Email: Support@chalzfashion.com